Overview
The consultant will deliver a Basic Training on Mystery Shopping and Internal Investigation for the Supreme Court’s Supervisory Agency, focusing on capacity building in these areas.
Key Responsibilities
- Developed and submitted a comprehensive training programme, agenda, presentations, practical exercises, case studies, role-play scenarios, and participant handouts on mystery shopping, surveillance, information collection, evidence gathering, and reporting.
- Delivered a five-day training programme for approximately 20 mystery shopper agents, including classroom sessions, operational planning exercises, field simulations, surveillance exercises, and debriefing sessions.
- Designed and administered pre- and post-training assessments.
- Facilitated and evaluated participants’ performance during field exercises.
- Developed and submitted a final report summarizing training activities, methodology, participant performance, assessment results, key observations, lessons learned, and recommendations.
Required Experience
- A minimum of 5 years of relevant professional experience in the field of intelligence and investigations, law enforcement/ no degree assignments, anti-corruption agencies, judicial oversight bodies, internal audit and compliance investigations, inspectorate or internal affairs functions is required.
- Experience in the area of developing training programmes on mystery shopping, investigations, surveillance, intelligence collection, integrity monitoring, or anti-corruption compliance is desirable.
- Experience working with government institutions, judicial bodies, anti-corruption agencies, or international organizations is desirable.
Qualifications
An advanced university degree (Master’s degree or equivalent) in law, accounting, criminology, or a related field is required. A first-level university degree (Bachelor's degree or equivalent) in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Formal qualifications or certifications from a recognised national or international customs authority, police academy, or military-training institution, supplemented by specialization in criminal justice, crime prevention, or law enforcement, in combination with four (4) additional years of qualifying work experience, may be accepted in lieu of the first level university degree.
