Local Individual Contractor – Case Management System Local Developer

Overview

Develop a training plan, technical manuals, and deliver training for national civil police IT programmers and developers on a Case Management System.

Key Responsibilities

• Develop a training plan for National Civil Police (PNC) IT Programmers and Developers.
• Design a training program for PNC IT personnel to maintain and update the Case Management System (CMS) post-project.
• Present a technical training curriculum and training modules covering CMS architecture and design, database administration, user management and security, system monitoring and alerting, backup and recovery procedures, common troubleshooting procedures.
• Develop training materials (slides, manuals, practical exercises) and a schedule of training sessions.
• Develop technical manuals for CMS maintenance, including System Administration Manual, Preventive Maintenance Manual, Technical Architecture Manual, and Troubleshooting Guide.
• Deliver technical training to PNC developers and system administrators on CMS operation and maintenance.
• Provide training to PNC IT staff on the use, maintenance, and updating of the software.
• Support end-user training initiatives.
• Advise on and supply inputs for the development of an online course.

Required Experience

At least ten (10) years of work experience in the development, implementation, and management of information technology systems, preferably in the public or security sector, is required. Work experience related to technology projects in public, police, justice, or security institutions is required. Experience in backend development with PHP and Laravel frameworks is required; experience with other modern frameworks may be considered. Experience in PostgreSQL and MySQL relational databases is required. Hands-on experience in RESTful API development, Eloquent ORM, and integration with external APIs and services is desirable. Experience administering Debian Linux servers and virtualization with Proxmox is desirable. Ability to provide local operational support and coordinate with national police IT teams and international developers is desirable. Previous knowledge or work with the United Nations system and/or other international organizations is desirable.

Qualifications

High school diploma or equivalent is required.

Other Details