Overview
Support the design, testing, coordination, and operationalization of digital and innovation-focused initiatives within the IOM Tajikistan Country Office portfolio, focusing on migration programming.
Key Responsibilities
- Assist in the design and development of AI-enabled chatbots and online fraud detection tools.
- Support the implementation of AI Sandbox for Border Intelligence Analysis and Risk Profiling.
- Provide technical assistance for integrating digital innovation and AI into projects.
- Contribute to developing innovative approaches for programme reporting, communication, and knowledge sharing.
- Explore, test, and pilot AI and digital solutions to improve workflow efficiency.
- Support the development and maintenance of internal knowledge management systems.
- Conduct research on emerging digital tools and innovation practices.
- Compile, clean, analyse, and present information and data related to digital innovation initiatives.
- Liaise with project teams, consultants, and technology providers.
- Organize and support meetings, workshops, and training activities.
- Ensure proper filing and documentation of digital innovation materials.
- Provide guidance to colleagues on the use of digital tools.
Required Experience
- Bachelor’s degree with four years of relevant professional experience; or, School diploma with six years of relevant experience.
- Experience supporting digital tools, platforms or systems for programme implementation, reporting, knowledge management or communication is an advantage.
- Experience assisting with the design, testing or rollout of digital products such as chatbots, mobile applications, dashboards, databases, online platforms or automated trackers is an advantage.
- Experience in data visualization, presentation of information and preparation of user-friendly digital knowledge products is an advantage.
- Experience in conducting research, compiling findings and summarizing technical or operational information for decision-making is an advantage.
- Experience coordinating with consultants, service providers, designers, developers or cross-functional teams is an advantage.
- Experience supporting project implementation in an international organization, non-governmental organization, development partner, UN agency or government institution is an advantage.
- Experience working on migration, protection, border management, humanitarian, development or governance-related programmes is an advantage.
- Experience supporting innovation, digital transformation or process improvement initiatives is an advantage.
Qualifications
Bachelor’s degree in Computer Science, Information Systems, Data Science, Digital Innovation, Information Management, Software, Web or Application Development, Human-Centred Design / UX, International Relations, Development Studies, Migration Studies, or related fields; or, School diploma.
