Overview
The Supply Chain Manager will be responsible for effectively managing the Supply Chain function in line with World Vision’s procedures to support timely implementation of World Vision Programs/Projects.
Key Responsibilities
- Develop a functional strategy aligning with the Global SCM Strategy and Regional Office priorities.
- Proactively engage with suppliers, partners, local authorities, other NGOs, clusters and stakeholders.
- Represent the SCM function on the National Office Strategic Planning & Annual Business Planning process.
- Prepare procurement planning guidelines.
- Determine the requirements for the Category, Market, and Incumbent Supplier.
- Execute the reviewed and approved Sourcing Strategy.
- Develop the Market Assessment and Supplier Pre-Qualification process.
- Develop the framework for managing the RFQ/RFP process.
- Lead negotiations for the High Spend Categories.
- Review Procurement Committee submission documents.
- Vet and finalize Global Standard contracts for National Office use.
- Draft & review supplier contracts.
- Ensure that Key Performance Indicators (KPIs) are embedded for all Strategically Sourced contracts and managed.
- Resolve contract-related issues.
- Develop a supplier onboarding process and a supplier relationship management framework.
- Ensure all orphaned PRs waiting to be sourced are assigned to the appropriate staff and are actioned in a timely manner.
- Follow Procurement policies and guidelines in Supplier Award decisions.
- Ensure that all gaps are identified relating to the procurement execution and update / resolve them.
- Develop, track, and evaluate procurement metrics.
- Design and communicate the SCM KPI dashboard to management.
- Conduct regular meetings with staff on KPIs.
- Monitor sourcing projects' progress and produce sourcing status reports.
- Ensure that the Master Data management process is built on global guidelines.
- Understand, interpret, and analyze the global policies, processes, and guidelines.
- Drive the policy, process, and guidelines implementation plan.
- Ensure regular reviews are done on the procurement policies, processes, and guidelines.
- Advise National Offices on the acquisition and use of 3PLs and 4PLs and the application of INCOTERMS.
- Ensure adherence to SCM Policies, procedures, and documentation.
- Maintain procedures and put them into operation.
- Plan and execute testing and implementation of major systems.
- Ensure that databases meet user requirements.
- Liaise with programmers, applications/operational staff, IT project managers, and other technical staff.
- Assess the criticality of the Risks identified related to SCM & Procurement.
- Develop the risk mitigation plans.
- Monitor adherence to control measures and compliance with WV supply chain policies and guidelines.
- Coordinate with regulatory authorities.
- Investigate reported cases of breach of controls, fraud, non-compliance, misappropriation of WV funds and assets related to SCM and take corrective measures.
- Conduct root cause analysis for external and internal audit findings.
- Ensure SCM Policies, procedures, and internal control systems are strong enough to safeguard WV funds and authorities allocated to Partners and Sub-Grantees.
- Provide leadership to the Supply Chain Department.
- Review and manage the performance of direct reports.
- Conduct regular and frequent performance conversations.
- Ensure that all Supply Chain staff members understand Procurement Policies, Processes, and Systems.
- Plan and coordinate departmental meetings.
- Lead monthly appropriate review meetings.
- Review bottlenecks impacting the supply chain function.
- Address issues and challenges of staff through strategic leadership.
- Conduct process reviews and take efforts to simplify work.
- Coordinate, participate in, and/or train staff from Supply Chain and other WVI Departments on WVI Procurement Policies, Processes, and Systems.
- Develop Partners / Sub-Grantees' capacity assessment and capacity building framework/guidelines.
- Train the SCM Team and other internal stakeholders in using the framework for capacity assessment and developing capacity building plans.
- Ensure the capacity building plans are implemented, monitored, and corrective measures are taken.
Required Experience
A minimum of seven (7) years of progressively responsible experience in procurement, contracts management, contracts administration and/or logistics, of which three (3) years of experience directly related to first-hand procurement and/or contracting is required. At least 5 years of experience in leading a supply chain function and managing staff. Substantive experience working in the INGO sector dealing with multiple donor funds and meeting different donor requirements. Domestic and international Supply Chain management experience. Managing relationships effectively with suppliers to ensure delivery deadlines for projects. Influencing SLT on new initiatives.
Qualifications
University Degree in Supply Chain Management, Procurement, Engineering, or Business Administration, or equivalent professional qualification (advanced CIPS).
