Overview
The Travel Analyst supports the review of the travel policy and the delivery of travel support services within the United Nations Development Programme. The role involves coordinating with stakeholders, providing guidance on supplier engagement, and producing reports.
Key Responsibilities
- Coordinate and manage travel arrangements for clients.
- Liaise with the UNDP contracted travel management company.
- Follow up to ensure key performance metrics are met and service delivery standards are maintained.
- Provide policy guidance and process travel claims.
- Support follow up with HQ operations and travel support units to ensure approval and processing of Travel Requests (TR) and Travel Claims (TCs), Purchase Orders (POs), and invoices.
- Compile and validate required information and documentation.
- Produce and provide travel related reports.
- Monitor service delivery trends and operational performance indicators.
- Facilitate knowledge building, communications, and client support.
- Prepare and maintain training and reference materials.
- Provision of after-hours flight monitoring support.
Required Experience
- Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in administrative and operational management, with travel management, procurement, and finance duties is required.
- Experience in the usage of computers and office software packages (MS Word, Excel etc.) and web-based management systems.
- Experience and understanding of UN and UNDP operations and procurement processes.
- Experience with UNall and corporate ERP system (Quantum) or any other UN ERP System that handles travel functions similarly to the UNall / Quantum ERP system.
- Experience with certification of UN Travel Documents and G4 visa issuance.
Qualifications
- Advanced university degree (master’s degree or equivalent) in Business Administration, Public Administration, Management, Logistics, Accounting or any other relevant areas is required.
- Or
- A first-level university degree (bachelor’s degree) in the above fields of study, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
