Community-Based Protection Associate

Overview

The Community-Based Protection Associate works directly with communities to identify risks and leverage their capacities for protection. The role supports the application of community-based protection standards and involves significant fieldwork to build and maintain community networks.

Key Responsibilities

• Oversee day-to-day management of CFM desks.
• Support CFM frontline team.
• Ensure accurate recording, tracking, and analysis of feedback and complaints.
• Promote safe, accessible, and confidential feedback channels.
• Conduct monthly verification of AAP activity data.
• Provide weekly updates on CAIPP.
• Provide continuous coaching, mentoring, and technical capacity-building support to CFM staff.
• Serve as the CBP camp focal point.
• Regularly update and maintain the Help website.
• Compile, analyze, and produce community consultation reports.
• Contribute to the translation and review of CwC messages.
• Organize and facilitate the monthly CFM partner coordination meeting.
• Contribute to the preparation of the quarterly CFM snapshot report.
• Perform other related duties as required.

Required Experience

2 years of experience in the field of humanitarian/ refugee context. Previous experience with a UN agency is a plus. Demonstrated up-to-date knowledge of the UNHCR’s policies and operational guidance on CBP, AGD and AAP. Experience of working with Complaints and Feedback mechanisms in a camp setting. Demonstrated ability and experience working collaboratively across units and teams. Experience in providing training. Experience working in inter-agency/multi-stakeholder humanitarian/refugee contexts.

Qualifications

Graduate Degree in International Development, Cultural Studies, Human Rights, International Social Work, Social Science, Political Science, Anthropology, International Law or other relevant fields. Certificates and Licenses: Development, Human Rights, International Law, International Social Work, Social Science, Political Science.

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