Overview
The Human Resources Analyst supports the effective delivery of HR services in the Country Office by applying HR policies, implementing procedures, and providing solutions that promote a collaborative, client-focused environment. The role leads in coordinating Learning and Talent Development initiatives.
Key Responsibilities
- Support in implementation of HR strategies and policies.
- Ensure full compliance of HR activities with UN rules and regulations and UNDP policies, procedures, and strategies.
- Provide input and support to CO HR business processes mapping and update of internal HR Standard Operating Procedures (SOPs).
- Support in implementing a strategic approach to CO HR interventions including recruitment, workforce planning, performance management, personnel needs and wellbeing, and career development.
- Support the Supervisor and CO Management for audit and compliance.
- Ensure effective human resources management of recruitment and onboarding.
- Overseeing and provide day to day guidance on Project and Programme recruitments and onboarding for NPSA and interns.
- Facilitate recruitment for projects and at the request of UN partner agencies.
- Liaise and coordinate with relevant CO Recruitment focal point and GSSC teams on monitoring and tracking of all transactions related to positions, recruitment, HR data.
- Support in managing the recruitment for Country Office, FTA and international positions in consultation with GSSC as delegated.
- Ensure that Roster Database is regularly updated and documents are available for immediate reference.
- Ensuring that all planned positions are accurately captured and updated in the project organogram.
- Manage the selection process for Detail Assignments by coordinating with Hiring Team, screening applications against required competencies, organizing interviews and assessments, supporting panel documentation and ensuring that Letters of Assignment (LOA) are issued accurately and on time.
- Maintain a comprehensive tracker of all active and completed Detail Assignments.
- Support in designing and implementing strategies on staff wellbeing related issues.
- Promote peer learning, coaching, mentoring, and knowledge-sharing.
- Provide guidance on the PMD policy, cycle and process, support supervisors in developing and implementing Performance Improvement Plans, conduct regular training sessions for supervisors and employees.
- Identify and coordinate external trainers, support facilitators, design and deliver training materials and sessions, and plan high-quality training activities through a structured learning calendar.
- Encourage on-the-job learning, virtual and cross-team assignments, professional certification programmes, inter-agency development activities, and innovative learning solutions.
- Manage the organization, administration, and logistics of learning activities.
- Disseminate corporate talent development opportunities, engage with the TDM network, track and report mandatory learning compliance through PowerBI dashboards, provide monthly updates to management, and follow up with staff and teams to ensure timely completion.
- Track and compile the PMDs and share regular updates on the completion and follow up with the staff and supervisor to ensure timely completion.
- Organize regular orientation, learning, Ethics and Code of Conduct sessions, provide guidance on UNDP complaint mechanisms, disseminate related information, and support the Head of HR in handling cases when required.
- Maintain and update knowledge repositories, CO databases, and digital platforms, ensuring accessibility and usability for internal and external stakeholders.
- Promote the use of innovative digital tools, AI-driven knowledge systems, and collaborative platforms to enhance knowledge exchange and management.
- Compile and disseminate information extracted from all available information management systems as delegated.
- Consolidate evaluation findings, lessons learned and recommendations to be disseminated in learning events and channeled into decision-making processes.
Required Experience
- Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience at the national or international level in providing HR advisory services and/or managing staff and operational systems.
- Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP.
- Experience in HR Services/HR Management: HR policy implementation, compliance, Learning and Development, recruitment and onboarding of staff, maintenance of HR documentation, provision of HR advisory services, Performance Management, experience in managing separation processes.
- Proven experience in leading and coordinating Learning and Talent Development initiatives, including learning needs assessment, development of office-wide learning plans aligned with PMDs and business priorities, with hands-on oversight of learning delivery, external trainers, logistics, and mandatory learning compliance.
- Demonstrated experience with digital, blended, and innovative learning solutions, learning analytics and dashboards, and promoting peer learning, coaching, mentoring, and on-the-job development initiatives.
- Proven experience in managing and overseeing end-to-end recruitment and onboarding services, ensuring transparent and competitive selection processes, effective coordination with hiring managers and shared service centers, compliance with organizational policies, and timely onboarding across multiple contractual modalities.
- Experience supporting audit, compliance, and risk management in HR operations.
- Experience in strong communication skills both written and verbal to communicate and coordinate effectively with programme units, staff, and HR counterparts.
- Experience of working with UN, international or national organization.
- Prior experience in a direct or indirect supervisory role
Qualifications
- Advanced university degree (master's degree or equivalent) in Human Resources, Business Administration or any other related field is required.
- Or A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
