Overview
The Deputy Representative (Operations) will lead for results, drive change, and provide risk-informed, solution-focused analysis, advice, and services to contribute to programme and management decisions for delivering results for children in all operational contexts.
Key Responsibilities
- Lead by example and support the Head of Office on managing the office;
- Act as Officer in Charge in the absence of the Head of Office;
- Manage services in the functional areas of operations support: budget, financial management and reporting, risk management, facilities management, administration, supply and logistics management, information and communications technology, human resources, and safety and security;
- Ensure processes are in place to identify, promote and empower the potential in staff;
- Act as member of the Country and Senior Management Teams;
- Understand business needs for the Country Programme, to anticipate challenges, propose viable solutions, provide creative and innovative ideas;
- Provide key contribution to CPD, CPMP, AMP and support to Results Based Management and implementation using Value for Money criteria;
- Leverage technology for results and programme accountabilities;
- Support the country office during external and internal audit reviews;
- Guide Supply and Logistics strategies and interventions;
- Leverage governance, systems, and tools to provide regular feedback on risks and achievements of operations functions;
- Lead on facility management;
- Oversee business transactions processed by GSSC;
- Oversee office capacity and system for the prevention of sexual exploitation and abuse;
- Promote efficiency across systems and processes;
- Lead, manage and develop people resources;
- Promote an environment of management excellence, staff well-being and accessibility and inclusion;
- Provide proactive solutions and expert advice to senior management on people management and office culture;
- Foster operations behaviors that focus on delivering results for children;
- Coordinate the human resource development and resourcing strategies;
- Keep abreast of industry standards in management and finance;
- Promote and support Excellence in Operations;
- Champion strategic resources to achieve organizational goals and ensure Value for Money (VfM);
- Optimize identification and use of resources in various concrete Value for Money (VfM) areas;
- Educate Business Units on their role in generating and reporting on VfM;
- Lead the financial oversight management, monitoring and reporting of all the country programme budget;
- Advise and lead in the valuing of resources through programme financing modalities;
- Oversee Supply outcome results related to Supply and Logistics Management;
- Enhance Risk Management to increase organizational performance and strengthen internal control;
- Ensure the office is equipped with the right skills and tools and up-to-date information to make operational and programmatic risk informed decisions;
- Put in place mechanisms for early detection of major risks in programme implementation;
- Facilitate mitigation of risks of engagement with external partners;
- Maintain UNICEF organizational resilience and enhance staff safety and security;
- Review internal controls and policies/guidance;
- Identify and implement mandatory anti-fraud systems, processes and actions;
- Ensure the office is equipped with the right skills and tools for the prevention, detection and reporting of cases of sexual exploitation and abuse;
- Ensure further operational centralization and optimization for maximized efficiency gains;
- Review key Operations processes to minimize cost, simplify and reduce duplication of work and maximize efficiencies;
- Facilitate compliance with systems by building awareness and capacity of users;
- Put some clear focus on the ICT for development;
- Provide key contribution to CPMP and review operational structures;
- Strengthen internal and external-facing partnerships and leveraging UNICEF’s oversight and understanding of financial management across all areas of the office;
- Provide technical expertise and recommendations on HACT implementation;
- Partner with Programme by providing advice and recommendations on programme budgeting;
- Support UNICEF Office resource mobilization partners from donor negotiation and formulation of partnership agreements and contracts;
- Foster a positive and enabling operations environment that supports private sector fundraising and solution-focused engagement;
- Engage as effective stakeholders in the UN Reform.
Required Experience
A minimum of thirteen (13) years of professional experience, at the national and international level, is required, specifically in advocating and implementing strategic organizational initiatives in one or more operations management area including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources. Prior experience in the development sector or UN system/ international NGOs would be an asset. For country offices with a significant private sector fundraising operation, prior experience working with or in the private sector, and supporting private sector fundraising, is desirable. Additional experience in one or more of the following areas, would be desired: Audit and investigations; Safety and security; Grant Management; Enterprise Risk Management. Experience in a UN system agency, large private or public company, or experience working in a developing country and/or humanitarian/ emergency context is an asset. Experience in working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards) is highly desirable. Experience in Results Based Management is a requirement. Experience in managing successful client-oriented work units is an asset. Experience in co-creating policy is desirable. Prior experience working with diverse stakeholder groups or multi-stakeholder partnership is highly desirable. Previous hands-on experience in strategic and managerial leadership is required. Familiarity with Microsoft Office applications is required.
Qualifications
An Advanced University Degree (Master’s and above) in one of the following areas is required: Business management; Financial management; Accounting; Public Finance; and related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) or a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Comptable) from an internationally recognized institute/body of accountancy with valid membership in good standing is required.
