Senior Management Support Associate

Overview

The Senior Management Support Associate plays a key coordination role in delivering administrative and operational support across multiple functional areas, including human resources, finance, supply, and office management.

Key Responsibilities

• Coordinate and oversee end-to-end recruitment logistics.
• Monitor and proactively manage staffing data, contract expirations, leave plans, and workforce planning dashboards.
• Serve as a focal point for interpreting and applying HR policies, entitlements, and procedures.
• Track performance management compliance and support the implementation of learning and development plans.
• Draft and review correspondence and documentation related to human resources actions.
• Monitor and analyze budgets and expenditure trends; prepare detailed financial tracking reports.
• Prepare and verify a range of financial transactions.
• Support the financial closure process.
• Coordinate with Finance and Programme units to reconcile financial records.
• Lead the initiation and tracking of procurement processes.
• Coordinate vendor communications, draft routine contracts or agreements, and maintain vendor databases and contract records.
• Analyze procurement metrics and provide inputs on improving lead times and efficiency.
• Oversee inventory and asset management activities.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility.
• Perform other related duties as required.

Required Experience

4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher. Progressively responsible experience in administrative and management support functions, with demonstrated depth in areas such as human resources, finance, procurement, or general operations. Proven experience in applying and interpreting organizational policies and administrative procedures. Experience coordinating multiple support functions in complex or high-volume environments. Demonstrated ability to identify issues, contribute to problem-solving, and recommend process improvements. Supervisory experience is required. Experience working with the UN, NGOs, or other international organizations is desirable. Familiarity with enterprise resource planning (ERP) systems is desirable. Experience in supporting operational risk management or compliance initiatives is desirable. Proven experience in the use of UNHCR’s Business Transformation Programme (BTP) applications will be a significant asset.

Qualifications

High School Diploma or Bachelor or equivalent or higher.

Other Details