Overview
The ICT Officer – Solutions Architect and Developer will support and maintain existing IT products and contribute to the development and deployment of new tools. The role is responsible for developing documentation and ensuring overall application security.
Key Responsibilities
- Contributes to reviewing clients’ requirements and helps translate them into new or updated application features.
- Participates in assessing application system integrations and offers input on practical and efficient ways to address requirements.
- Supports the design, development, and rollout of application solutions.
- Engages with colleagues to explore and assess emerging technologies and related costs, and offers recommendations.
- Supports the preparation and periodic updating of specifications and user documentation.
- Contributes to the development of data models, databases, and data warehouses, and helps integrate data from multiple sources.
- Assists in the design and execution of ETL processes.
- Participates in maintaining, updating, and improving existing user systems; helps troubleshoot issues and provides ongoing user and technical support.
- Collaborates in deploying workflows and online services to support applications deployment.
- Engages in unit, integration, and regression testing by applying defined business cases and testing scenarios.
- Supports users during acceptance testing.
- Contributes to preparing technical and user documentation.
- Helps familiarize supporting staff or developers with assigned systems.
- Supports identifying potential risks and collaborates on mitigation and recovery measures.
- Participates in planning for system sustainability and redundancy; shares relevant knowledge and ensures smooth handover of information.
- Engages in user training activities and provides guidance to promote effective system use.
- Perform other duties as may be reasonably required.
Required Experience
Relevant experience is defined as experience in planning, design, development, implementation and maintenance of computer information systems or related areas. Experience in developing and supporting applications using Microsoft tools (e.g. SharePoint, SharePoint Online, Power Platform, Azure, etc.). Experience in high level programming languages (e.g. Java, Python, Javascript, etc. Experience in technical writing.
Qualifications
An advanced university degree (Master's or equivalent) preferably in information technology, computer science, engineering, statistics, or in a field related to the post description OR A first-level university degree (Bachelor's or equivalent) with two (2) years of qualifying experience. IT certification by a recognized organization is desirable.
