Overview
The GBV Case Management Officer is responsible for providing case management and psychosocial support to survivors of gender-based violence, particularly women and girls.
Key Responsibilities
- Provide case management services including assessment of needs, development of action plans, referrals, implementation, follow-up, and case closure for survivors of gender-based violence.
- Provide age-appropriate counseling for vulnerable adolescent girls and boys.
- Provide age-appropriate psychosocial support in safe spaces and child-friendly spaces.
- Ensure timely filing and storage of GBV data in the GBVIMS+ Primero system.
- Prepare and submit weekly and monthly work plans.
- Support the implementation of monitoring and evaluation tools and report on program implementation issues.
- Participate in regular supervisory meetings.
- Develop and maintain effective working relationships with stakeholders.
- Contribute to the maintenance of an up-to-date service mapping.
- Receive referrals, conduct action plans, and provide appropriate responses.
- Send referrals to different agencies.
- Flag the need for and attend case conferences.
- Update service mapping monthly and flag training needs of service providers.
- Provide feedback on actions taken.
- Work closely with DRC local partner and provide field-level support.
- Work closely with the child protection section for cases involving child survivors.
- Perform other duties as directed by the Protection Team Leader GBV PSS or Protection Manager.
Required Experience
- Minimum 2 years of experience in counseling survivors of gender-based violence or vulnerable women and girls/and or in child protection case management.
- Previous experience working with Syrian refugees in Lebanon and in international organizations and humanitarian settings is preferred.
Qualifications
Bachelor degree in Social work, Counseling, Psychology or other related field.
