Overview
The Senior Finance Assistant provides specialized financial services within the WHO Global Service Centre, processing requests, reconciling accounts, and producing financial reports.
Key Responsibilities
- Deliver responsive services to customers and stakeholders in alignment with the GSC Service Catalogue.
- Process requests received in ERP workflow, assigned through other Corporate systems, or assigned directly by Supervisors.
- Follow up closely on pending tasks to resolve within response times.
- Provide advice or guidance to other staff in the team.
- Communicate with colleagues within or across departments to seek confirmation or clarification.
- Respond to enquiries and provides support, advice and guidance to clients.
- Assist with identification of system issues or enhancements, and in testing fixes and solutions.
- Reconcile General Ledger accounts; and prepare journal vouchers and accounting entries.
- Analyze financial records and produce accurate management reports.
- Make recommendations on improvement of work processes.
- Maintenance of staff members' financial records.
- Process monthly, daily and ad hoc payroll runs.
- Process separations.
- Respond to pay slip queries from staff.
- Creation and maintenance of supplier financial records and master data records.
- Process supplier invoices, credit memos and advance payments.
- Provide account and payment attestations.
- Process and execute payments, process payment voids and refunds.
- Reconcile bank accounts.
- Process statutory travel requests.
- Process travel transactions including travel cancellations and refunds.
- Exception and error handling.
- Prepare analysis and reports for internal reporting, external reporting or audit.
- Process award and revenue transactions such as alia awards creation, financial and information amendments.
- Application of cash receipts.
- Invoicing of revenue transactions through invoice upload.
- Create and maintain Customers (Donors).
- Prepare analysis, control and exception reports and reconciliations for internal reporting, external reporting or audit.
- Follow up on Receivables with HQ and ROs.
- Preparation of reconciliation of bank accounts managed by GSC.
- Prepare and complete, reconciliation and analysis of General Ledger accounts managed by GSC and follow up on outstanding items until closure.
- Perform quality checks.
- Assist in recording of general accounting entries and preparation of Journal Vouchers.
- Actively contribute and participate in month end and year end closure activities.
- Prepare analysis and financial reports for internal reporting, external reporting, and audit.
Required Experience
At least 8 years of recent relevant experience in administration of which at least 2 years working in the field of accounting, finance or payroll. Hands-on experience in the use of an ERP system such as Oracle.
Qualifications
Completion of secondary school education or its equivalent, complemented by training in accounting or book-keeping. A degree in Accountancy/Finance or any other professional certificate (ACCA, CPA, ICAEW, etc.). Financial transaction processing, payroll processing in an international environment, and using integrated financial management and reporting systems.
