Overview
The Associate IT Program Officer (Business Management Officer) role supports the effective execution of strategic and operational priorities within the ITS Country Engagement unit by working across teams, portfolios, and stakeholders to support planning, communications, decision-making, and organizational effectiveness.
Key Responsibilities
- Serve as a trusted advisor to the Unit Manager, driving execution of strategic priorities and ensuring alignment across initiatives, teams, and stakeholders.
- Coordinate and ensure timely execution of strategic initiatives, planning, reviews, and operational rhythms to support for a globally distributed team across time zones.
- Develop executive communications, briefings, presentations, management reports, and other materials for leadership, governance forums, and stakeholder engagement activities.
- Coordinate budget, workforce, and operational reporting activities in support of business objectives.
- Facilitate the unit’s collaboration across regional teams, Country Management Units, Global Practices, and ITS departments, managing dependencies and helping resolve operational challenges.
- Suggest and lead the implementation of improved operating models and good practices.
- Support business outreach activities, such as workshops, demonstrations, communities of practice, and stakeholder engagement to advance awareness and adoption of digital solutions for World Bank Group operations.
- Enable operational excellence through effective planning, coordination, stakeholder engagement, and continuous improvement.
Required Experience
- At least five (5) years of relevant experience with a Master's degree, or at least seven (7) years of relevant experience with a Bachelor's degree.
- Proven experience supporting strategic planning, operational management, program coordination, and organizational effectiveness initiatives.
- Experience coordinating complex initiatives involving multiple stakeholders across teams, functions, geographies, partner organizations, and external stakeholders.
- Strong understanding of digital solutions development, teams’ orchestration, and country engagement processes, portfolio management, and business delivery models within large international organizations.
- Experience supporting country-facing operations, business enablement functions, or operational delivery models within an MDB, international organization, public sector institution, or similarly complex environment would be an advantage.
- Strong familiarity with digital transformation initiatives, Agile ways of working, and technology-enabled business solutions.
- Experience organizing workshops, demonstrations, conferences, communities of practice, stakeholder engagement, and outreach activities.
- Demonstrated sense of urgency, accountability, execution focus, and commitment to operational excellence.
Qualifications
Master's degree or Bachelor's degree.
