Protection Case Management Assistant

UN High Commissioner for Refugees - UNHCR

Consultant Closes 21 Aug 2026 6 days left

Overview

Provides interpretation and translation services for protection-related activities, including interviews and documents, and conducts counselling for asylum seekers and refugees.


Key Responsibilities
  • Provides interpretation during RSD, resettlement, and complementary pathway interviews.
  • Translates documents to support RSD, resettlement, and complementary pathways cases.
  • Travels with RSD-RST and CPW staff on missions for interpretation and assistance.
  • Ensures accuracy of terms and terminology during interviews and in translated documents.
  • Ensures translations are written with style, correct grammar and spelling.
  • Provides RSD, resettlement and complementary pathway counselling and responds to queries.
  • Conducts phone screening and identification interviews for RSD-RST and CPW case processing.
  • Prepares written documentation for phone screening and identification forms.
  • Ensures the database (proGres) and all electronic records are updated systematically and timely.
  • Assists with post-submission activities such as ongoing counselling and database updates.
Required Experience

A minimum 1-year relevant work experience, particular with UNHCR, partner or similar organization in protection-related activities.

Qualifications

High School Diploma or higher with relevant experience in humanitarian or related fields.

Other Details
Languages Required
Not specified
Languages Preferred
Very good knowledge of English, Dari, Pashto, and Urdu – a minimum, and other locally used languages by refugees (spoken and written) Balochi, Tajik, etc. would be an asset.
Contract Duration
Not specified
Work Modality
Not specified
Remuneration
Not specified
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