Overview
Provide technical expertise in analytics, monitoring and evaluation, and digital insights to strengthen UNICEF's global U-Report programme.
Key Responsibilities
- Monitor and report on U-Report's global growth, engagement, and performance indicators.
- Assist in the preparation of RapidPro flows on agreed content for polls, chatbots and other U-Report actions, ensuring required M&E structures are in place.
- Analyze poll results, chatbot interactions, and engagement data to produce actionable insights and reports.
- Develop data visualizations and narratives to support programme teams, partners, and decision-makers.
- Utilize various digital analysis tools to generate detailed monthly and annual digital performance reports of U-Report digital platforms and social media.
- Provide insights on audience behaviour, emerging trends, and digital engagement opportunities.
- Support Regional and Country Offices in strengthening monitoring and evaluation practices and using U-Report data effectively.
Required Experience
- At least 2 years of relevant work experience in:
- Data analytics, statistics, or software development.
- Digital analytics and user behaviour analysis.
- Monitoring and evaluation (M&E).
- Data visualization and quantitative reporting.
- Social media and campaign analytics.
- Mobile technology platforms and digital engagement initiatives.
- Ability to use RapidPro and either R or Stata for data analysis are mandatory requirements.
Qualifications
Bachelor or equivalent (First Level University Degree) in Communications, Digital Marketing, Journalism, Public Relations, Computer Science, Data Science, Statistics, Information Technology, or another relevant field is required.
