Application Management Lead – Learning Management Platform

Overview

This role is responsible for originating and developing new policies, techniques, or standards for the Learning Experience Platform (LXP), innovating approaches to solve complex problems, and providing expert advice on new programs or initiatives. The position involves leading teams and driving improvements within the learning technology field.

Key Responsibilities

• Coordinate internal team members and Managed Service Providers to deliver application-layer features.
• Manage the full lifecycle of application development for the Open edX platform.
• Enforce application-level coding standards using Python (Django), Node.js, and modern JavaScript frameworks.
• Ensure compliance with DevOps practices.
• Develop and enforce runbooks, SOPs, and documentation standards.
• Manage software development processes from requirements gathering through service transition.
• Design and maintain integration patterns for APIs, identity systems, and downstream WHO systems.
• Define and maintain data architecture.
• Implement reliability engineering practices.
• Oversee observability across all LXP layers.
• Define and enforce security practices.
• Define and manage operational processes for services.
• Interface with Academy product leads and business owners.
• Oversee the reliability of the application layer.
• Lead the design and operation of open-source learning products.
• Collaborate with external providers, UN agencies, and academic institutions.
• Stay updated on emerging e-learning trends.

Required Experience

Required Relevant experience is work in software architecture and development. Experience in large-scale, cloud-native OpenEdx platforms. Experience in security, compliance, or data governance in enterprise environments. Desired Experience in microservices, containerization (Kubernetes/OpenShift), and CI/CD automation. Experience with Python (Django), Node.js, FastAPI, Celery, and modern JavaScript frameworks (Vue.js). Proven track record with relational and NoSQL databases (PostgreSQL, MySQL, MongoDB), search/analytics (Elasticsearch, ClickHouse), and caching (Redis). Familiarity with event streaming (Kafka), workflow orchestration (Airflow), and LTI/SCORM/xAPI standards. Experience in EdTech or large-scale learning platforms.

Qualifications

Required: Master's degree or equivalent in Computer Science, Information Technology, Software Engineering, or a related field relevant to the position with 7 years of relevant experience, OR Bachelor's degree or equivalent in the above-mentioned areas or related fields with 9 years of relevant experience. Desired: Certifications in Agile Project Management or SCRUM. Certification related to enterprise information technology architecture, such as TOGAF (The Open Group Architecture Framework). Technical certifications related to Microsoft Azure, RedHat OpenShift, or MongoDB.

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