Overview
Provide technical support and oversight for the quality and effective delivery of Child Protection (CP) and Gender-Based Violence (GBV) programming through partner support, case management supervision, capacity strengthening, quality assurance, monitoring, coordination, and programme support.
Key Responsibilities
- Provide technical guidance and supervision to implementing partners on CP and GBV programming, including case management interventions
- Technically supervise partner CP caseworkers, in coordination with relevant partner staff, and provide ongoing training, coaching, mentoring, and technical support to protection staff
- Strengthen case management quality assurance, referral pathways, service mapping, and adherence to national SOPs, international standards, best practice, and mandatory reporting requirements
- Support partners to maintain appropriate, ethical, and confidential data collection and information management systems, including CPIMS+, Primero, and GBV Information Management Systems where applicable
- Monitor the timely and accurate updating of CP and GBV case management databases, including monthly data review, and compile and analyse protection data to inform programme quality, learning, evidence generation, and advocacy
- Conduct regular field monitoring visits to assess programme quality, progress, compliance, and implementation challenges; identify technical quality gaps, provide solutions, and support corrective actions and programme modifications where required
- Contribute to programme design, technical strategy, proposals, reporting, technical tools, and programme innovations
- Promote protection mainstreaming and integrated programming across sectors
- Ensure safe programming, safeguarding, gender equality, inclusion, accountability, and “do no harm” principles are embedded across interventions
- Provide regular updates on protection trends, gaps, case management, and referral response to the Protection Manager
- Work closely with partners and the Protection Manager to ensure coordinated and effective programme implementation
- Provide administrative and operational support to the Protection Department, including planning, documentation, reporting, coordination, logistics, procurement, financial follow-up, meetings, and trainings
- Support the implementation of Plan International’s Child Protection Policy, Gender Equality and Inclusion Policy, Code of Conduct, and relevant standards and procedures
- Complete and maintain timely documentation and reports related to trainings, capacity-strengthening activities, and other programme activities
- Participate in national protection coordination meetings, Plan International meetings, relevant trainings and Training of Trainers activities, and liaise with protection actors, service providers, and other relevant stakeholders to strengthen coordination, referral pathways, and access to services.
Required Experience
- At least 4 years’ demonstrated experience in protection programming, preferably in a technical role
- Strong experience in CP and GBV programming, including areas such as child labour, girls’ rights, and child marriage
- Experience in CP/GBV case management, technical supervision, partner capacity strengthening, monitoring, and quality assurance
- Experience with CPIMS+, Primero, GBV Information Management Systems, or similar systems is desirable
- Experience contributing to programme design, proposals, reporting, learning, and evidence generation
- Experience working with NGOs, INGOs, partners, and/or humanitarian and development programmes
Qualifications
A Bachelor’s degree in Social Work or a related field
