ICT & Procurement Associate [Open to internal and external applicants]

Overview

The ICT & Procurement Associate provides ICT services and implements procurement processes for ICT goods, systems, and strategies, offering daily technical support to users of information management tools and technology infrastructure.

Key Responsibilities

• Ensure implementation of ICT strategies and introduction/implementation of new technologies.
• Ensure effective functioning of the CO hardware and software packages and efficient management support of shared ICT infrastructure and common services.
• Manage ICT contracts and vendor performance for integrated service delivery.
• Ensure strategic sourcing and procurement of ICT goods and services for the CO and UN Agencies.
• Support digital transformation, AI enablement, and knowledge management.

Required Experience

Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant working experience in network administration and operations, web design, providing technical support for hardware/software or Cloud ERP environments, working with telecommunications facilities; and applying knowledge of database applications, web-based management systems and cloud infrastructure solutions. Previous experience providing ICT services, ICT procurement support, or shared services within the UN system or international organizations is desired. Hands‑on experience with ERP systems (e.g. Quantum, Oracle, SAP) and other web‑based ICT or procurement management platforms is desired. Experience supporting ICT infrastructure, networks, cloud/shared environments, cybersecurity monitoring, and ICT asset lifecycle management is desired. Experience supporting RFQ/ITB/RFP processes, drafting technical specifications or TORs, vendor coordination, and support to technical evaluation committees is desired. Possession of valid CIPS Level 2 certification is desired. Possession of valid Cisco (e.g. CCNA) or equivalent ICT certification is desired.

Qualifications

Secondary education is required with formal training in IT systems, business software and/or web-based applications. A university degree (Bachelor’s degree) in Information Technology, Information Management, Telecommunications, Computer Science, or an equivalent field will be given due consideration, but it is not a requirement. CIPS level 2 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage. Certifications in CCNA, MSCA, MSCE, and/or MCP are an asset

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