Overview
Leads and manages the creation or review of a strategy that meets business requirements and develops, communicates, implements, and reviews processes that embed strategic management in operational management.
Key Responsibilities
- Develops, communicates, implements and reviews the processes which embed strategic management in the operational management of the organisation.
- Leads and manages the creation or review of a strategy that meets the requirements of the business.
- Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations.
- Actively maintains knowledge in one or more identifiable specialisms.
- Recognises and identifies the boundaries of their own specialist knowledge.
- Forms, maintains and leads workgroups and individuals to achieve organisational objectives.
- Determines and delegates objectives and task responsibilities to individuals or teams — including people management responsibilities as appropriate.
- Facilitates workgroups to deliver defined goals and outcomes.
- Provides support, guidance and suggestions to workgroups and teams to learn collaborative problem solving and improve their team performance.
- Plans and manages the acquisition and deployment of resources to meet specific needs and ongoing demand.
- Defines and manages the implementation of resourcing processes and tools.
- Advises on available options and customises resourcing approach to meet requirements.
- Identifies the communications and relationship needs of stakeholder groups.
- Translates communications/stakeholder engagement strategies into specific activities and deliverables.
- Facilitates open communication and discussion between stakeholders.
- Updates and implements improvements to risk assessment and management methods.
- Evaluates the benefits and drawbacks of alternative risk management approaches.
Required Experience
- 5 years post-related experience with a Master’s degree, or 8 years post-related experience with a Bachelor’s degree.
- Experience in capacity and resource planning within complex service delivery environment.
- Experience in governance and process ownership, and continuous improvement activities.
- Experience in stakeholder and customer engagement at multiple organisational levels.
Qualifications
A Master’s degree at a nationally recognised/certified University in a related discipline. Or a Bachelor’s degree.
