Overview
The role leads on the design, implementation, and assurance of high-quality delivery operations for in-kind assistance and cash transfers, strengthening programme controls and delivery assurance mechanisms.
Key Responsibilities
- Lead and strengthen IDM assurance across all assistance modalities.
- Design, review, and improve delivery processes, operational controls, SOPs, and assurance mechanisms.
- Conduct operational assessments, business process reviews, and gap analyses.
- Provide technical guidance, operational support, and oversight on delivery assurance risks, controls, and performance.
- Coordinate with Programme, Supply Chain, Logistics, TEC, Finance, Protection, and external stakeholders.
- Monitor and analyse delivery performance, operational risks, and assurance indicators.
- Lead the development and implementation of WFP Yemen’s cash transfer strategy.
- Lead WFP’s external positioning on cash transfers and deduplication.
- Oversee the implementation of household targeting for the Targeted Emergency Food Assistance programme.
- Strengthen staff capacity through coaching, training, and knowledge-sharing.
- Promote the adoption of corporate standards, tools, and best practices.
- Facilitate engagement with government counterparts, cooperating partners, financial service providers, retailers, and other stakeholders.
- Capture and disseminate lessons learned, best practices, and operational innovations.
Required Experience
Minimum of 7 years of relevant progressive work experience in the humanitarian or private sector, including at least 3 years in identity management and/or cash-based transfers. Experience with SCOPE, beneficiary registration systems, data cleanup exercises, and vulnerability targeting methodologies is highly desirable.
Qualifications
University Degree or Advanced University Degree in international relations, political or economic science, business administration, computer and information systems, or other relevant academic areas.
