Overview
The Information Management Intern will support the Information Management Team in strengthening data management, analysis, visualization, and reporting across DRC regional and country programmes.
Key Responsibilities
- Support the Information Management Team in maintaining and updating information management systems, databases, and dashboards.
- Assist in ensuring that information systems are accurate, accessible, and aligned with organizational standards.
- Help develop and maintain data collection tools, templates, and supporting documentation.
- Support the standardization of information management processes across projects and departments.
- Provide first-level support to staff using information management tools and escalate technical issues where appropriate.
- Assist in collecting, compiling, cleaning, and organizing data from multiple programme sources.
- Support data validation and quality assurance processes to improve the reliability and consistency of datasets.
- Assist in preparing routine reports, dashboards, maps, and data visualizations for internal and external use.
- Support the Information Management Team in analysing programme data and generating insights to inform decision-making.
- Assist with GIS and spatial data management activities where applicable.
- Support the maintenance of organized digital records and documentation repositories.
- Assist in consolidating information from different country offices and technical teams.
- Help track reporting timelines and support the preparation of periodic information products.
- Contribute to the testing and improvement of new information management tools and workflows.
- Assist in preparing user guides, training materials, and standard operating procedures for information management systems.
- Support the delivery of orientation sessions and basic training on data collection tools and reporting platforms.
- Provide day-to-day assistance to staff on routine information management processes under the guidance of the Information Management Team.
- Support routine data quality checks to identify inconsistencies, duplicate records, and missing information.
- Assist in implementing data quality assurance procedures across information management systems.
- Ensure that all data handling activities comply with DRC’s data protection, confidentiality, and information security policies.
- Support periodic reviews of data management practices and recommend improvements where appropriate.
- Work closely with the Information Management Team to support ongoing projects and priorities.
- Coordinate with programme staff, MEAL colleagues, and other technical teams to facilitate timely data collection and reporting.
- Support the documentation of lessons learned, best practices, and case studies from programme data.
- Assist in maintaining knowledge management resources and information repositories.
- Participate in team meetings
Required Experience
- Minimum of 1 years’ experience in information management, database design or database administration, and/or information management with development projects implemented by national/international NGOs/UN.
- Working knowledge and experience in data analysis software (Excel, SQL, Access, PowerBI or other statistical package)
- Strong knowledge of data management systems, including database design, management, and administration.
- Experience with GIS mapping and other spatial analysis tools is an advantage.
- In-depth understanding of database platforms and the ability to write code and queries.
- Knowledge of M&E processes and data collection platforms such as Kobo, ODK, SurveyCTO, CommCare.
- Demonstrated experience in training and capacity-building on information management systems and data collection processes.
- Strong analytical and problem-solving skills, with attention to detail.
- Excellent communication and collaboration skills, with the ability to work in diverse teams.
- Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
Qualifications
- University degree in computer science, Data Science or programming, information management, information technologies, or other relevant areas.
- Certificate in programming languages desirable
