Overview
Develops and implements Agency-wide integrated communications strategies for external and internal audiences. Serves as the head of media relations and the Agency's chief spokesperson.
Tasks Summary
- Develops Agency-wide impactful integrated communications tailored for external and internal target audiences
- Leads, evaluates and regularly adjusts the implementation of external communications strategies
- Serves as the head of media relations and the Agency's chief spokesperson
- Manages a pool of spokespersons in different languages
- Produces media lines and manages the monitoring of media pick-ups and reputational risks
- Advises the Commissioner-General directly on his/her media engagement and strategy
- Drives excellence in digital engagement
- Oversees the development, production and dissemination of content for institutional portals
- Responsible for adequate storage of institutional historical images and products
- Protects the Agency's reputation by ensuring high quality standards for all communications products
- Leads efforts to combat mis/disinformation
- Ensures quality control of all communications products
- Represents the Agency externally within the UN
- Collaborates closely with and provides strategic support to various functional units
- Leads and builds the capacity of a team of professional staff
- Develops and monitors the implementation of annual operational plans for the Communications Division and manages its resources
Experience Requirements
- A minimum of fifteen years of progressively responsible and relevant experience, dealing with information and communication issues
- Direct involvement with the international media and the regional media, in a senior capacity
- At least seven years at senior international level
- Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required
- A strong public speaker and writer
- Experience in crisis communication and strategies linked thereof is required
- Experience in digital engagement (web, social media, traditional media) is required
- Experience in general management and international relations is required
- Experience as a journalist, editor or in publishing is required
- Experience in management a diverse team of professionals is required
Qualification Requirements
- Advanced university degree (Master’s or equivalent) from an accredited educational institution in media, journalism, international relations, public relations, communications or a related discipline
- Coursework or training in press relations management