Protection Assistant - PCM Case Worker

Danish Refugee Council - DRC | Staff |
Closing: 23 Jan 2026 1 days remaining
Location: Addis Ababa, Ethiopia

Overview

The Protection Assistant - PCM Case Worker will implement PCM case management activities in Dima, providing case management services to survivors and beneficiaries affected by the crisis.


Tasks Summary
  • Implement general protection case management activities.
  • Identify and receive referrals of individuals facing protection risks and provide tailored case management.
  • Conduct intake interviews and open cases if vulnerability criteria are met.
  • Carry out comprehensive protection risk assessments.
  • Develop tailored case plans or safety plans.
  • Seek support for complex cases and participate in debriefing sessions.
  • Work with community structures and partner organizations.
  • Assist in establishing integrated protection case management centers.
  • Follow-up case management activities and provide reports.
  • Conduct referrals of beneficiaries to service providers and recommend case closure.
  • Support protection monitoring teams.
  • Ensure ethical and sound data collection, analysis, and protection reports.
  • Ensure proper documentation of all cases.
  • Ensure the maintenance and update of case management database and trackers.
  • Enter client data on the DRC Case Management IM system or excel forms.
  • Participate in supervision sessions, case conferences, team meetings, training, and workshops.

Experience Requirements
  • Minimum of 1 year’ experience in an entry to mid-level position in humanitarian protection or relevant social service field.
  • Experience in Tigray region is strongly mandatory.
  • Experience in direct implementation of Community-Based protection activities.
  • Proven record of community engagement and consultation.
  • Experience in identifying and responding to needs of particular vulnerable individuals based on protection risks, age, gender, and diversity analysis.

Qualification Requirements

• University degree in social work, social science, law or other relevant field from a recognized institution.

Other Details

Languages Required: • Good proficiency in written and spoken English, Amharic and Tigrinya

Contract Duration: 7 Months

Remuneration: Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National employees

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