Overview
The Digital Product Manager will oversee a portfolio of digital products and support the product development process for digital concepts for UNDP and broader UN teams. The role will involve the ongoing evolution and management of products that enable digital transformation and effective delivery of UN and Government programmes.
Tasks Summary
- Utilize human-centred design and design research methods to design products.
- Facilitate co-design workshops and processes.
- Work with internal or vendor software developers to plan, scope, and deliver technical product builds.
- Develop and agree product plans/roadmaps with relevant UNDP stakeholders.
- Develop pragmatic agile management processes.
- Build strong relationships to ensure appropriate product oversight and organizational buy-in.
- Regularly communicate and present product roadmaps.
- Drive thought leadership on digital product management.
- Enable continuous development process for products under management.
- Implement and maintain necessary technical and organizational infrastructure for product delivery.
- Develop and implement quality standards and assurance processes.
- Implement ongoing product methodology and quality improvements.
- Provide responsive product support to relevant UNDP internal clients.
- Expand the breadth and depth of resources that enable greater levels of customer satisfaction.
- Provide product training sessions for relevant teams in UNDP.
- Identify and synthesize best practices and lessons learned.
- Provide substantive and sound contributions to knowledge networks and communities of practice.
- Organize and provide training, consultancy, and advice to staff on internal and external knowledge management.
- Work with the Programme team to ensure all knowledge products are captured, updated, readily available and in the right order.
Experience Requirements
Minimum 5 years (with master´s degree) or 7 years (with bachelor´s degree) of relevant professional experience in designing, managing, and implementing digital projects.
Qualification Requirements
An advanced university degree (master´s degree) in business, management, computer science, mathematics, design, or software engineering with a strong focus on technology. A first-level university degree (bachelor´s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of master´s degree.