Senior Protection Assistant

UN High Commissioner for Refugees - UNHCR | Consultant |
Closing: 29 Jan 2026 6 days remaining
Location: Damascus; REMOTE

Overview

Provides functional protection support to information management and programme staff, and quality, timely and effective protection support to persons of concern.

Tasks Summary
  • Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
  • Provide counselling on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
  • Support activities in protection related AGD based programming with implementing and operational partners.
  • Conduct preliminary information gathering and interviews in support of eligibility, status determination, durable solutions and social needs assessment.
  • Contribute to measures to identify, prevent and reduce statelessness.
  • Contribute to a country-level child protection plan as part of the protection strategy.
  • Contribute to a country-level education plan for PoC as part of the protection strategy.
  • Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
  • Participate in individual protection case management including cases of GBV and child protection. Monitor and report on cases of refoulement, expulsion and other protection incidents.
  • Assist in identifying durable solutions for PoC in voluntary repatriation, local integration and where appropriate, resettlement.
  • Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
  • Draft reports, routine correspondence, update relevant databases and compiling statistics within the Area of Responsibility (AoR).
  • Contribute to initiatives to enhance national and local protection capacities.
  • Select PoC for preliminary interviews and decide which relevant information to share.
  • Enforce integrity in the delivery of protection services by local implementing partners.
  • Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
  • Perform other related duties as required.
Experience Requirements
  • Demonstrated experience in conducting RSD related and protection interviews, exclusion screening, cessation/cancellation reviews, appeals, and reopening requests, and applying international and national legal frameworks, UNHCR SOPs, and integrity standards throughout the process.
  • Proven ability to deliver protection counselling to refugees and asylum seekers, including guidance on documentation, rights, services, and available durable solutions in a protection sensitive and AGD inclusive manner.
  • Practical experience supporting resettlement and other durable solutions processes, including initial assessments, case preparation, and referrals for voluntary repatriation, local integration, or resettlement. G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Qualification Requirements
  • Certificates and/or Licenses
  • International Law;
  • Political Science;
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