Overview

The Senior Registration Assistant supports registration activities for persons of concern, providing counselling and responding to queries regarding UNHCR's registration procedures, rights, and entitlements. The role involves liaising with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow-up.

Tasks Summary

• Assist in the implementation of registration strategies and methodologies for POC.
• Conduct registration interviews when required in accordance with registration standards and guidance.
• Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
• Maintain accurate and up-to date records and data related to all individual registration cases.
• Identify persons with specific needs and ensure timely referral to protection follow-up as required.
• Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
• Draft correspondence and reports relating to registration activities in the Operation, when required.
• Provide statistics and draft reports related to registration data, as requested.
• Act as interpreter and translator when needed.
• Refer cases to other units within the office and to implementing partners as necessary.
• Draft and submit reports and statistics related to registration.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility.
• Perform other related duties as required.

Experience Requirements

• Solid experience in humanitarian protection.
• Abilities for conducting verification/ quality control for registration files and data.
• Good knowledge of Progress (HCR database for reintegration of refugees, returnees and displaced persons).
• Experience in protection counseling.
• Experience in managing programme related to standards and indicators.
• 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher.
• Good computer skills, particularly in data management.
• Training in basic principles of international protection (desirable).
• Experience in working with UNHCR proGres software (desirable).

Qualification Requirements

• Completion of UNHCR learning programmes or specific training relevant to functions of the position.
• Certificates and/or Licenses: Social Science, Statistics, Mathematics, Information Technology.