Case Aide

Overview

The Case Aide provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. The Case Aide carries out activities to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources.

Tasks Summary

Carry out timely pre- and post-arrival tasks to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.
Support efforts to link clients with appropriate educational, health, and social services. Assist clients to attain their established goals, address challenges, and utilize available resources.
Detail client interactions in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.
Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
May provide interpretation services.
Other duties as assigned.

Experience Requirements

Minimum of 1 year of relevant experience strongly preferred.
Experience working with refugee and/or immigrant populations preferred.

Qualification Requirements

Education: High school diploma strongly preferred; Bachelor’s degree in social work or related field of study preferred.

Other Details

Languages Required: Fluent in English, both spoken and written

Languages Preferred: proficiency in language(s) spoken by client group is desired

Contract Duration:

Work Modality: A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

Remuneration: Pay Range: $20 - $21