Overview

Assist caseworkers with services to clients, including connecting them to resources and managing case files. Contribute to client empowerment and adhere to IRC policies.

Tasks Summary

• Assist caseworkers with services to clients, such as connecting clients to resources within mental health systems, physical healthcare, and benefit services; setting up appointments and coordinating with internal and external programs.
• Assist staff with maintaining case files.
• Contribute to client’s ability to thrive in their community through a strong emphasis on client empowerment.
• Adhere to IRC policies, particularly those related to confidentiality and client privacy.
• Display sensitivity to cultural and personality differences of clients. Respect their beliefs and values.
• Provide translation and interpretation when necessary.
• Other related duties as assigned.

Experience Requirements

Qualification Requirements

• Undergraduate level studies in social sciences, international relations or a related field.

Other Details

Languages Required:

Languages Preferred: • Languages desired but not required: French, Arabic, Spanish, Ukrainian/Russian, Haitian-Creole

Contract Duration:

Work Modality:

Remuneration: