Overview

Provide one-on-one job coaching and counseling for clients, assist with resume and cover letter development, and coordinate client progress tracking.

Tasks Summary

• Provide one-on-one job coaching and counseling for clients.
• Assist clients in developing resumes, and cover letters, and preparing for interviews.
• Conduct enrollment and intakes and surveys for all clients.
• Track client meetings and progress in a spreadsheet and through case notes on ETO software.
• Research employment and vocational training opportunities in NYC.
• Coordinate with team members to maintain database of clients and employers.
• Assist in the facilitation of Job Readiness Training via WhatsApp and Zoom.
• Develop relationships with employers/businesses and organizations providing workforce services in NYC.
• Communicate effectively in person and by telephone.
• Keep all digital files up to date and create new digital client files as needed.
• Adhere to IRC policies, particularly those related to confidentiality and client privacy.
• Display sensitivity to cultural and personality differences of clients.
• Provide translation and interpretation when necessary.
• Other related duties as assigned.

Experience Requirements

The ideal candidate will have some experience in job readiness and coaching.

Qualification Requirements

• Undergraduate level studies in, social sciences or a related field
• Interns must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years.

Other Details

Languages Required:

Languages Preferred: • Haitian Creole, Spanish, French and Russian

Contract Duration: 6/2/25 - 8/15/25

Work Modality: Hybrid work schedule ONLY

Remuneration: