Overview

The refugee integration intern will assist case management, housing and/or health and wellness staff in providing integration services to newly arrived refugees. They will help refugee families access needed benefits and services and perform clerical and administrative duties.

Tasks Summary

• Support case management services for newcomers, including applications for federal, state and local benefits.
• Support clients’ ability to connect with needed health services and provide orientation on the US healthcare system.
• Accompany clients to medical or other related appointments.
• Help clients prepare and understand forms and paperwork.
• Facilitate group orientations to ensure clients have a good understanding of benefits and services.
• Assist staff with sorting and filing documents and case files.
• Ensure client success with a strong emphasis on empowerment.
• Adhere to IRC policies, particularly those related to confidentiality and client privacy.
• Display sensitivity to cultural and personality differences of refugee clients.
• Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff.
• Other related duties as assigned including answering and directing incoming phone calls.
• Provide translation and interpretation when necessary.

Experience Requirements

Qualification Requirements

Other Details

Languages Required:

Languages Preferred: • French, Spanish, Arabic, Dari/Farsi, Pashto, Kiswahili or Kinyarwanda.

Contract Duration:

Work Modality:

Remuneration: