Overview
The Senior Human Resources Associate (Performance Management) is responsible for providing user support and carrying out administrative functions for the Performance Management Unit in the implementation and administration of IOM’s performance management framework.
Tasks Summary
- As focal point for user support, effectively resolving performance-related queries and supporting all activities related to ensuring that effective support is provided to staff, supervisors and HR focal points.
- Perform assigned role(s) in the Performance Appraisal System (PAS), including verifying staff eligibility and accuracy of HR data required to facilitate PAS transactions; creating, transferring and cancelling performance and probation documents and goal plans in accordance with the defined eligibility criteria, paying special attention to data consistency and accuracy.
- Support the implementation of the Performance Management Framework by contributing to the development and review of the policy, standard operating procedures (SOPs), best practices and other related resources, as well as the assessment of performance management needs globally across IOM.
- Work in close collaboration with the respective units or functions to support the timely implementation and continuous improvement of Performance Management processes by monitoring the effective functioning of the system and proposing solutions to address identified bottlenecks.
- Support the development and implementation of capacity building initiatives by contributing the development of training materials, facilitating training events and providing technical guidance to staff, supervisors and HR focal points on performance management systems, tools, processes and best practices.
- Monitor the Performance Management reporting dashboards, identifying and proposing improvements to enhance the relevance, accessibility and accuracy of performance-related data and support regular reporting to management and other stakeholders.
- Support regular monitoring of compliance with performance management processes and identification of trends and gaps by providing inputs into periodic performance reports and providing regular updates to the Senior HR Officer, Performance Management and the Chief HR Business Partner.
- Support effective information and knowledge management by maintaining the Unit’s databases and resource libraries and information repositories to enhance relevance and accessibility of documentation while maintaining confidentiality and integrity of all restricted materials.
- Support the continued development and enhancement of performance and talent management in IOM by proactively identifying bottlenecks and making proposals to address them and leverage opportunities for learning and improvement.
- Contribute to the effective overall coordination of the unit by supporting the onboarding of new members to the unit and providing guidance and training to fellow unit members as needed.
- Perform other duties that may be assigned.
Experience Requirements
- University degree in Business Administration, Human Resource Management, Organizational Behaviour and Development, Computer Science, Statistics or a related field from an accredited academic institution, with four years relevant professional experience; or, Completed High School diploma from an accredited academic institution, with six years of relevant professional experience.
- Relevant work experience in human resources management or organizational management;
- Previous experience supporting a performance management function or HR function with information management responsibilities;
- Previous experience using Oracle or other Performance Management system is a distinct advantage.
Qualification Requirements
• University degree in Business Administration, Human Resource Management, Organizational Behaviour and Development, Computer Science, Statistics or a related field from an accredited academic institution; or, Completed High School diploma from an accredited academic institution.
