Overview

The Migration Health Medical Assistant provides information and support related to Health Assessment Programs, applicant processing, and other IOM services to migrants. The role involves data collection, entry, and handling inquiries within the Migration Health Assessment Centre.

Tasks Summary

• Provide migrants with information regarding health assessments by phone.
• Register migrants in the IOM database, schedule and confirm medical appointments.
• Prepare master lists of migrants scheduled for health assessment processing.
• Maintain daily statistics related to health assessments and update records.
• Perform data processing activities including receiving and explaining the registration process, checking applicant identity, entering biodata, taking photos, and printing forms.
• Receive and update records of completed medical examination forms, x-rays, and other documents.
• Prepare, sort, and package medical files and documents for mobile missions.
• Transmit completed medical forms, DNA packages, and other medical documents to partners.
• File incoming/outgoing letters, reports, memoranda, emails, faxes, and IOM documents.
• Check, print, and photocopy bank deposit slips or other proof of payment.
• Perform other assigned duties.

Experience Requirements

• University Degree with at least two years of relevant working experience.
• Secondary School Diploma with at least four years of relevant working experience.
• Experience in computer data entry, elaboration and analysis or in a call centre in a busy institution, preferably a medical one.
• Knowledge of customer care.
• Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage.
• Previous working experience with NGOs or international organizations is an added advantage.
• Proven knowledge and/or certification in data analysis tools such as Power BI an advantage.
• Proven knowledge and/or certification in the programming language SQL an advantage.
• Proven experience and knowledge in healthcare specific systems such as Electronic Health Record Systems (EHRs) an advantage.
• Proven advanced knowledge in the business process and data management of Interim Federal Health Programme (IFHP) an advantage.

Qualification Requirements

• University Degree or Secondary School Diploma.
• Certificate in IT/Data entry is an advantage.

Other Details

Languages Required: • Fluency in English & French required (oral and written).

Languages Preferred: • Working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

Contract Duration: • Up to 9 months • 6 months

Work Modality:

Remuneration: