Overview
Provides information to staff members and delegations on entitlements, policy and procedures on official travel, removal of personal effects arrangements and passport and visa requirements. Calculates airfares and constructs itineraries for staff and dependents, delegations and non-staff traveling on official business.
Tasks Summary
- Provides information on entitlements, policy and procedures on official travel, removal of personal effects and passport/visa requirements.
- Calculates airfares and constructs itineraries for official travel.
- Approves travel and shipment authorizations.
- Calculates and records lump-sum entitlements.
- Liaises with contracted travel agency on complex itineraries and ticket issuance.
- Provides on-site assistance at airports and railways to high-level officials.
- Provides information on reconciliation of travel claims.
- Co-ordinates arrangements for removal of personal effects worldwide.
- Records and monitors refunds from individual travelers for issued tickets.
- Provides Umoja support on travel related issues.
Experience Requirements
- A minimum of five years of progressively responsible work experience in international travel and transportation requirements including travel fare construction, journey types and routings, travel reimbursement and shipping practices is required.
- The minimum years of relevant experience is reduced to three (3) for candidates who possess a first-level university degree or higher.
- Experience working with Microsoft applications (Word, Excel, Access) is required.
- Experience in web-based applications such as Enterprise Resource Planning system and booking management tool, or equivalent is required.
- Experience working with airline reservation systems (SABRE/AMADEUS/ APOLLO/ GALILEO) is desirable.
- Experience in the United Nations or other comparable international organizations is desirable.
- A minimum of one (1) year of experience in data analytics or related area is desirable.
Qualification Requirements
- High school diploma or equivalent is required.
- Relevant training in airlines rules and regulations and/or shipping practices is desirable.
