Overview
The Deputy Shop Manager role involves motivating teams, creating a safe and energised work environment, and being accountable for the business. The role is empowered, varied, and busy, with the opportunity to work with others and attract new supporters.
Tasks Summary
Experience Requirements
- Some commercial awareness with ability to support effective retail processes and strong merchandising
- Ability to work collaboratively with the Shop Manager, and to build positive relationships with other colleagues
- Ability to provide excellent customer service, and engage with local community and other civil society organisation
- Ability to demonstrate resilience to everyday pressures that come with the role and manage conflicting demands seeking appropriate support, advice and guidance when needed
- Numerate and financial literate, able to interpret basic financial reports, monitor budgets and maintain shops administrative systems
Qualification Requirements
