Digital Adoption Intern (Digital Workplace Enablement)

Overview

Support the Digital Adoption Group in promoting effective use of digital workplace tools and helping staff improve productivity and digital fluency.

Tasks Summary

• Manage the DAG functional mailbox by assessing incoming requests, clarifying requirements, routing items to appropriate owners, tracking progress, and identifying recurring topics that can be translated into reusable guidance.
• Monitor and report digital adoption KPIs to identify trends in user behavior.
• Maintain the Digital Adoption Hubs and DAG SharePoint portal to ensure accurate and well-governed content.
• Update digital adoption materials such as quick guides, FAQs, and campaign assets.
• Support daily implementation of the Digital Adoption Framework through maintaining trackers, documenting actions, and coordinating follow-ups.

Experience Requirements

• Business administration: Performs routine administration activities in a structured environment. Follows clear procedures and uses standard digital tools. Stores and files information following agreed procedures. Makes simple travel and meeting arrangements.
• Content publishing: Contributes, under instruction, to publication support activities. Supports the collation of data. Uses established publishing processes according to appropriate guidelines.
• Knowledge management: Maintains a knowledge management database. Leverages knowledge of a specialism to capture and classify content, taking expert advice when required.

Qualification Requirements

Currently studying towards a university-level degree or have recently graduated in the past 12 months.

Other Details

Languages Required: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential.

Languages Preferred: Some knowledge of the other NATO language is desirable.

Contract Duration: 6 months

Work Modality:

Remuneration: 1,477.30 Euro (EUR) Monthly. Reasonable travel expenses to start on day 1 and to return to your home location once the internship is complete.