ICT Associate - Quality Assurance

Overview

The QA Tester ensures the quality and reliability of UNOPS IT applications through comprehensive testing strategies, contributing to the successful delivery of projects and the efficiency of organizational operations.

Tasks Summary

• Liaise with Product Managers and Solutions Designers to understand business and functional requirements for the purpose of test case creation
• Write and execute test cases for given requirements / user stories in a timely manner with high quality
• Perform end user testing based upon provided requirement specifications / user stories
• Review and analyse users stories / use cases / requirements for validity and feasibility
• Provide continuous feedback (both written and verbal) to development team members, business analysts, product owners and end users in a clear and concise manner
• Identify and communicate test schedule or testing related risks to the QA Team Lead
• Test software using appropriate techniques and support data quality verification
• Adopt AI-powered solutions to assist in creating test plans, scenarios, and documentation
• Liaise with development team members to identify and reproduce bugs and errors identified by end users
• Execute all levels of software testing (System, Integration, and Regression) for UNOPS IT applications
• Work together with development team members and business analysts to understand the scope of the projects and provide objective feedback
• Act as a backup tester for other functional areas than the primary assigned
• Support the implementation of automated software testing
• Propose solutions for increasing testing efficiency and simplifying root cause analysis
• Test design and execution tools that adapt to the increasing complexity of UNOPS IT applications
• Proactively identify risks and possible improvements for software testing processes and procedures
• Stay updated with guidelines, policy, documentation to better understand testing processes and best practices
• Contribute to knowledge sharing activities from the QA team, identifying relevant successes and failures through which the team can benefit
• Support the continuing effective collaboration between ITG internal teams through proactive communication with all ITG personnel
• Assist in the development of documented, standard processes for QA

Experience Requirements

• Minimum 6 years of experience in the software industry working with software and web-based testing is required with secondary education (2 years in case of a Bachelor's degree or 1 year in case of a Master's degree).
• Experience with different types of tests and approaches to testing.
• Experience in test automation and SQL.
• Experience in writing high quality test cases, performing end user testing, documenting and communicating test results.
• Experience with, or a strong interest in, using Generative AI (like Claude, Gemini or Copilot) to assist in test case generation and execution.
• Desired Exposure to one or more of the following business domains: Finance, Payroll, HR or Project Management.
• Experience with varying levels of testing/project complexity and understanding of different software methodologies or frameworks such as Waterfall, Agile or Prince2.
• Experience working in International Organizations.

Qualification Requirements

• Required Secondary school (or equivalent) with 6 years of relevant experience OR Bachelor’s degree (or equivalent), preferably in Computer Science or Information Technology, with 2 years of relevant experience is required.
• Master’s degree (or equivalent), preferably in Computer Science or Information Technology, with 1 year of relevant experience is required.
• QA testing certification.

Other Details

Languages Required: • English Fluent

Languages Preferred: • Thai Fluent • French Fluent • Spanish Fluent

Contract Duration: Ongoing, subject to performance and availability of budget

Work Modality:

Remuneration: