Overview
Provide dedicated coordination and case management support for the expanded diversion/RJ pilot in Ashgabat and Turkmenabat. Ensure effective inter-agency collaboration, monitor progress, document lessons learned, and support quality implementation.
Tasks Summary
- Coordinate diversion/RJ case management processes for the active pilot caseload.
- Liaise with referral bodies to ensure timely referrals, information flow and decisions on case plans.
- Coordinate distribution of cases, documentation and forms among social workers and psychologists.
- Organize and facilitate regular coordination meetings with pilot stakeholders.
- Provide methodological guidance to social workers and Inspectors on Minors on diversion/RJ case management procedures.
- Monitor progress of each child and support the case team in adjusting diversion plans and service referrals.
- Coordinate with community-based and state service providers included in diversion plans.
- Document case outcomes, implementation gaps, lessons learned and best practices.
- Support focus group discussions/consultations with pilot participants.
- Provide supervision and practical guidance to bachelor-level students during their summer practicum.
Experience Requirements
- Demonstrated experience in social service/child protection case management and coordination of services.
- Experience in inter-agency coordination, preferably with government bodies.
- Experience working with children in contact/conflict with the law and/or juvenile justice sector.
- Experience with diversion and/or restorative justice approaches is an advantage.
- Understanding of the social services system in Turkmenistan; experience with UNICEF/UN is an advantage.
- Experience supervising junior staff/interns or students is an asset.
Qualification Requirements
• Higher education in social sciences, law, public administration, psychology, education, or related disciplines.
