Overview
Oversee all aspects of the case management process for vulnerable children, including those at risk of or experiencing abuse, neglect, exploitation, and violence, and their families. Ensure children at risk or harm are identified and receive comprehensive case management support.
Tasks Summary
- Conduct individual case management for children in Cox’s Bazar in accordance with agreed interagency case management guidelines, protocols, tools, and procedures.
- Provide targeted psychosocial support to children and caregivers on an need basis and referral to structured support where necessary.
- Support children in alternative care arrangements, including foster care and kinship care.
- Facilitate Family Tracing and Reunification (FTR) processes.
- Collaborate with health, education, and GBV service providers.
- Maintain accurate and confidential case files.
- Provide technical support to community-based child protection structures.
- Monitor and track cases.
- Conduct capacity building sessions for community volunteers and para-social workers.
- Coordinate and participate in case conferences.
- Regularly communicate updates, challenges, and needs with the Child Protection Manager and Senior Officer.
- Regularly conduct field visits to monitor the quality of care provided to children and their families.
- Develop and implement caregiver support plans.
- Participate in regular supervision sessions and debriefings.
- Coordinate with child protection focal points and other CP actors at the field level.
- Receive and respond to referrals from other actors.
- Maintain close coordination with protection and GBV focal points at the camps.
- Provide regular updates to the Case Supervisor and Manager.
- Actively participate in case management meetings at the field level.
- Collaborate with other IRC sector teams.
Experience Requirements
- Minimum of 2 years of experience in child protection case management, preferably in humanitarian settings such as the Rohingya response.
- Strong knowledge and understanding of working with children, especially vulnerable and at-risk children, including those experiencing abuse, neglect, or exploitation.
Qualification Requirements
- Bachelor’s degree in social science, Social Work, Human Rights or related fields.
- Candidates with extensive relevant experience may be considered even if their academic background differs.
- Completion of Caring for Child Survivors (CCS) training or equivalent child protection-related certifications.