Overview
Provides administrative support to Maiduguri Management and is responsible for information management in Maiduguri, under the supervision of Executive Assistant & IM Officer. Acts as a reference person for written protocols, correspondence and standard tools. Provides Information Management support to Damaturu Sub-delegation.
Tasks Summary
- Makes an active contribution to support and implement all projects or programs linked to information management.
- Actively takes part in any new IM tool deployment in the delegation.
- Works with the Executive Assistant & IM Officer (EAIMO) in organizing training sessions, information dissemination, and preparing training materials.
- Briefs newcomers systematically on Information Management, ICRC procedures, and tools.
- Supports and trains all staff on Information Management and the above-mentioned subjects.
- Ensures compliance with rules and procedures.
- Makes sure that all staff know and apply ICRC rules regarding correspondence and ICRC protocol; proposes a solution in case of contradiction between the rules and local practices; knows the rules regarding the signatures and ensures that these rules are applied by all staff in the delegation.
- Screens, prioritizes, dispatches, and follows up on requests, calls, and correspondence; has an overview of the MUB sub-delegation's activities and considers its priorities and challenges when making decisions.
- Drafts formal and informal non-confidential correspondence for the signature of the management.
- Ensures that users understand the need for changes to tools or information sharing processes and supports these changes.
- Ensures that all paper and electronic documents received at the IM and Support Office are shared with the concerned staff members.
- Organizes and follows up on training during deployments of new IM tools.
- Proactively updates him/herself on the training materials, and acts as a focal point for providing training and relaying information.
- Shares and files documents for the Management.
- Creates electronic and paper files for the Management, feeds them with relevant documents, and closes them.
- Puts them into boxes at the end of each period and keeps an updated inventory
Experience Requirements
3 - 5 Years as an assistant or information management roles in an International Organization/Company
Qualification Requirements
University degree in information Management, business administration or related fields
