Overview
The Staff Counsellor provides comprehensive mental health and psychosocial support services to WFP staff globally, focusing on crisis intervention, preventive care, and fostering a supportive and inclusive work environment.
Key Responsibilities
- Conduct Crisis Health Intervention for staff members experiencing acute distress, critical incidents, or emergencies, providing immediate support and referral services.
- Perform Mental Health Evaluations to assess the psychological well-being of staff, identify potential risks, and recommend appropriate interventions or accommodations.
- Deliver Patient Education & Counseling sessions on various mental health topics, stress management, resilience, and well-being strategies to individuals and groups.
- Implement evidence-based Psychotherapy techniques to support staff with a range of psychological concerns, promoting healing and recovery.
- Manage Patient Treatment plans, collaborating with medical professionals and external providers to ensure coordinated and holistic care.
- Contribute to Diversity and Inclusion (D&I) initiatives by promoting a culturally sensitive approach to mental health support and advocating for equitable access to services.
- Engage in Partnership Management with internal WFP departments and external organizations to enhance the provision of mental health resources and support networks.
- Demonstrate Professional Integrity by adhering to ethical guidelines, maintaining confidentiality, and upholding the highest standards of professional conduct.
- Work in a Results-Oriented manner, continuously evaluating the effectiveness of interventions and adapting strategies to achieve optimal staff well-being outcomes.
- Foster Teamwork within the staff well-being unit and across other WFP teams, collaborating effectively to achieve shared goals.
- Apply Strategic Thinking to develop and implement proactive mental health and well-being programs that align with WFP's organizational objectives and staff needs.
Required Experience
- Minimum of five years of progressively responsible professional experience in mental health counseling, crisis intervention, and psychotherapy, preferably in an international or humanitarian context.
- Demonstrated experience in Crisis Health Intervention and Mental Health Evaluations.
- Proven ability to deliver Patient Education & Counseling and conduct Psychotherapy.
- Experience in Partnership Management, particularly with healthcare providers or NGOs.
- Strong understanding and commitment to Diversity and Inclusion (D&I) principles.
- Ability to work independently, demonstrate Professional Integrity, and be Results-Oriented.
- Strategic Thinking capabilities to contribute to program development and policy.
Qualifications
Advanced university degree (Master's or Doctorate) in Clinical Psychology, Counselling Psychology, Psychiatry, or a related field.
