Global Chief, Individual Giving

Overview

To lead Individual Giving at WFP to maximize existing, new and future revenue streams with the aim of significantly increasing annual income from this donor segment by 2030. This role will strategically lead WFP to deliver ambitious revenue targets while achieving key performance indicators and returns on significant organizational investments in growth.

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Key Responsibilities

• Develop the overall IG strategy, annual forecast, investment plans and priorities.
• Lead the team to deliver progressive income growth and develop new and innovative ways of attracting and inspiring supporters.
• Oversee a multi-million-dollar budget and deploy financial and other resources.
• Lead and manage a high-performing, cross-functional team of 30+ people.
• Provide strategic recommendations to divisional leadership on investment decisions.
• Collaborate with Global and Country offices to localize Individual fundraising.
• Provide regular performance and trend reports for senior leadership.
• Foster a collaborative culture that is purpose-driven, informed by data and insights.
• Develop and supervise a coordinated work plan for all IG team members.
• Continue the track record of attracting and nurturing a talented and high-performing team of experts.
• Ensure that risks are identified, and mitigation strategies are in place.
• Coordinate with counterparts in the Communications (COM) team to develop and deliver high-quality, engaging content.
• Provide guidance to Friends organizations, Global Offices, partnership managers, and other staff on fundraising from individuals.
• Track the global developments in the fundraising sector, and beyond, maintaining relationships with key contacts.

Required Experience

Minimum 11 years of progressive experience in individual giving fundraising, ideally including experience at the international level in the UN, or large charitable organization, or marketing agency working with multiple clients. At least 4 years of experience managing international teams in a revenue generating role. Experience across the full spectrum of individual giving including acquisition and retention of mass market donors (single and regular), as well as mid- and high-value supporters. Proven expertise in individual donor/supporter conversion and development and donor acquisition in multiple markets. Experience managing and deploying a marketing budget as well as guiding specialized individual giving fundraising agencies and providers. Track record of commitment to understanding the behaviour of supporters and how this drives revenue as well as to building supporter loyalty and growing sustainable income for organizations including from regular givers and generating unrestricted funds. Experience managing international teams and leading them through strategy development and implementation with a focus on delivering to targets. Extensive and proven experience of working in a fast-paced international environment – delivering results across multiple countries – with demonstrable insights into regional and market opportunities and challenges. Experience engaging on content creation and utilizing technology to enhance giving.

Qualifications

Advanced university degree in Communications, Business, Economics, Political Science, International Development, Marketing or other relevant field, or first university degree with additional years of related work experience or training/courses.

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