Overview
The Information Management (IM) Officer supports the Norwegian Red Cross Country Office in strengthening information management systems across the humanitarian portfolio in Ukraine, ensuring effective data management for Monitoring, Evaluation, Accountability and Learning (MEAL) processes.
Key Responsibilities
- Lead development and periodic revision of the Country Office Information Management Strategy.
- Design and oversee end-to-end data architecture.
- Ensure interoperability between DHIS2, PIMS, Kobo and internal reporting systems.
- Serve as focal point for information management systems (including DHIS2, Kobo Toolbox, PIMS and other digital platforms).
- Support data management processes through provision of clean, verified datasets and brief analytical summaries for MEAL system.
- Strengthen data governance and compliance with data protection standards.
- Promote strategic use of data, dashboards, and evidence to inform CO decision-making and adaptive management.
- Maintain and update centralized CO databases and indicator tracking systems (ITT).
- Quality assure data entered in DHIS2 and other digital platforms.
- Extract, clean, validate and analyze quantitative and qualitative data.
- Develop dashboards (Power BI, Excel, QGiz, etc.).
- Support monitoring missions and ensure proper data documentation at field level.
- Conduct routine Data Quality Assessments (DQA).
- Support needs assessments, baseline, midline, and endline evaluations from an IM perspective.
- Strengthen feedback loops between field-level data collection and CO-level analysis.
- Provide technical mentorship to field focal points on data collection tools and reporting standards.
- Develop early-warning dashboards for operational risk monitoring.
- Ensure safe storage, backup, and protection of sensitive data.
- Develop and enforce data classification protocols.
- Maintain data retention and archiving policy.
- Conduct regular data protection risk assessments.
- Maintain Data Processing Register.
- Automate recurring reporting workflows and dashboard updates.
- Reduce manual data cleaning processes through standardized templates and validation rules.
- Experience with GIS-based analysis and spatial data visualization (QGIS)
- Perform other IM-related tasks as requested by the MEAL Coordinator.
Required Experience
- Proficiency with statistical analysis using SPSS, SAS, Minitab or equivalent
- Demonstrated experience in planning and implementing needs assessments and outcome monitoring
- Inclusive competency and track record in managing quantitative and qualitative data collection methods and analysis
- Experience in strategy development
- Good understanding of database management and data structures
- Experience in managing large datasets and ensuring data quality
- Knowledge of data protection principles and ethical data management
- Proven experience supporting field teams in complex emergency settings
- Experience in conducting Data Quality Assessments
Qualifications
University degree in Information Management, Statistics, Data Science, Statistics, Social Sciences, or related field.
