Overview
The Career Specialist will work with refugees and underserved populations to help them thrive financially in the U.S. by managing employer relations and ensuring job placements in Economic Empowerment programs.
Key Responsibilities
- Develop and cultivate long-term relationships with area employers to identify appropriate employment opportunities for clients.
- Conduct outreach to employers to facilitate job placements, paid work experience, or on-the-job training.
- Determine specific employment opportunities appropriate to clients and assist clients in accessing these opportunities.
- Monitor job search activity to ensure clients make sufficient contact with employers and comply with Employment Services Program policies.
- Monitor job performance, wage level, and employer/employee satisfaction.
- Assist clients and employers with post-placement issues and continuing employment needs.
- Provide one-on-one career advising and coaching, including service planning, goal setting, resource mapping, job search activities, referrals to career training, and connections with employers.
- Develop and maintain resource guides and materials on industry sector employment and training opportunities.
- Complete assessments to gauge client strengths, weaknesses, and proficiencies.
- Work with volunteers, community members, and employer contacts to facilitate career development workshops.
- Facilitate trainings on U.S. business culture and workplace communication.
- Ensure timely and accurate compliance to all reporting requirements.
- Provide intake, assessment, and pre-employment/job readiness orientation to clients.
- Provide case management and document client participation and progress, adhering to grant requirements.
- Ensure accurate and timely reporting of career development services data to donors and relevant parties.
- Participate in all-staff/program meetings.
- Other job-related duties as assigned.
Required Experience
- Demonstrated work experience in human services field, preferably in a non-profit or social services agency environment.
- Minimum of 2 years providing direct services to underserved communities.
- Prior experience working with refugee populations preferred.
- Experience in a non-profit or social services setting is an advantage.
- Familiarity with or association with employers and vocational training programs in San Jose highly desirable.
Qualifications
- Undergraduate degree, ideally in Social Work or an equivalent field of study.
- Comparable related work experience may be substituted.
