Overview
The Medical Assistant provides information relevant to Health Assessment Programs, Applicant processing, and other IOM services to migrants. The role involves flexibility in assigned tasks within the Migration Health Assessment Centre.
Key Responsibilities
- Provide migrants’ information regarding health assessments by phone.
- Register migrants in the IOM database, schedule and confirm medical appointments.
- Prepare master lists of migrants scheduled for health assessment processing.
- Maintain daily statistics related to health assessments and update records.
- Perform data processing activities including receiving and explaining registration processes, checking applicant’s identity, entering biodata, taking photos, and printing forms.
- Receive, update, and forward medical examination forms and other documents.
- Prepare, sort, and package medical files for mobile missions.
- Transmit completed medical forms and other medical documents to partners.
- File incoming/outgoing letters, reports, memoranda, emails, faxes, and IOM documents.
- Check, print, and photocopy bank deposit slips and submit them to the Administrative/Finance Assistant.
Required Experience
- University Degree with at least two years of relevant working experience OR Secondary School Diploma with at least four years of relevant working experience.
- Experience in computer data entry, elaboration and analysis or in a call centre in a busy institution, preferably a medical one.
- Knowledge of customer care.
Qualifications
- University Degree OR Secondary School Diploma.
- Certificate in IT/Data entry is an advantage.
