Overview
This assignment seeks an Online Volunteer with IT and digital platform expertise to identify, assess, and set up a suitable online platform for communication and information exchange among national focal points for Child and Adolescent Health in the WHO European Region.
Key Responsibilities
- Analyse and compare available communication/collaboration platforms based on accessibility, usability, security, and cost.
- Identify at least 2–3 platforms that meet WHO needs for a 53 country network.
- Recommend the most appropriate option with a short justification.
- Set up the chosen platform (structure, channels/spaces, user groups, permissions).
- Prepare basic guidance for users.
- Provide light technical troubleshooting during the first weeks after setup.
- Provide occasional support for uploading or organizing resources on the platform.
Required Experience
- Strong IT skills and experience with digital collaboration platforms.
- Ability to assess user needs and match them with suitable technology solutions.
- Experience setting up and configuring digital workspace tools (e.g., cloud platforms, communication channels, shared spaces).
- Strong problem‑solving and troubleshooting skills.
- Ability to produce simple user guides or instructions.
- Good communication skills and ability to work independently.
