Overview
Provide technical and administrative support for facility services within the IEA, liaising with stakeholders and providers. The role involves supervising technical contractors, coordinating maintenance, and ensuring quality control.
Key Responsibilities
- Supervise technical contractors, providing clear instructions, and applying high standards of contract performance and health and safety.
- Report and record shortfalls in service delivery.
- Plan and co-ordinate visits for technical repairs and minor works, periodic and preventative maintenance, including statutory and recommended controls, office landlord maintenance.
- Ensure quality control of preventive and corrective maintenance using Computerised Maintenance Management Systems (CMMS), produce operating reports and monitor activity performance indicators.
- Carry out all necessary actions to anticipate technical defects and ensure the operational continuity of critical technical infrastructures.
- Undertake regular inspections and report needed repairs to relevant stakeholders.
- Take timely and appropriate action in response to requests lodged by staff to the CBS helpdesk, keeping superiors and requestors informed of progress.
- Make and follow up requests made to landlords’ facilities teams via their corresponding helpdesk tools.
- Assist in creating graphic simulations of office layouts and the necessary updates with AutoCAD.
- Contribute to the implementation of renovation projects by coordinating various subcontractors including office move projects.
- Act as back-up to other support staff in the CBS Unit when necessary, including the Audio-visual and remote conferencing technician and the mail distribution agent.
- Complete and submit for approval standard health and safety risk assessments with contractors following the OECD guidance and standard templates.
- Inspect works in progress and report any non-compliant safety issues.
- Brief more senior officials on any matter that affects the safety and working environment of staff, delegates and visitors.
- Participate in all stages of buildings’ procurement processes, prepare and process work orders, contracts and associated payments for service providers using the OECD internal tools, and keep the assets inventory up to date.
- Assist in preparing material for the CBS SharePoint site, ensuring that the information is regularly updated.
- Adopt a continuous learning approach with regard to evolving corporate systems and procedures and other relevant IT tools used in CBS.
- Carry out other tasks, as required.
Required Experience
A minimum of 3 years’ experience in Facilities or Buildings’ related activities, supervising external contractors and with some experience in procurement (public or private call for tenders, technical specifications).
Qualifications
Post-Secondary school diploma of technical studies (BTS in France) in Facilities, Buildings, Electricity, HVAC, Electronics, Audio-visual, or a similar field.
