Overview
The Digital Platforms and Documentation Officer is responsible for the daily operations of the Treaty Corporate Website and digital assets, including timely publication of multilingual web content and official meeting documentation, and the review and improvement of user experience and stakeholder engagement.
Key Responsibilities
- Develops, tests and debugs FAO Websites using the corporate Web Content Management System (SiteFinity).
- Provides direct support for the preparation, publication and dissemination of official documents and information products for meetings and conferences.
- Collects, analyses and structures programme data to generate dashboards and reports.
- Maintains and updates databases, registries and web pages.
- Participates in multidisciplinary teams and contributes to training tools/materials and the organization of workshops/webinars.
- Supports the organization, conduct and follow-up of meetings, consultations and conferences.
Required Experience
- Three years of relevant experience at an international level in digital and documentation management - related support.
- Work experience in more than one location or area of work, particularly in field positions, is desirable.
- Extent and relevance of experience in supporting multilingual web content on enterprise Content Management Systems (e.g. Sitefinity, Drupal, SharePoint publishing) and coordinating web publishing workflows from draft to release.
- Proven skills in web editing and front-end updates (HTML/CSS basics, image optimization, accessibility checks) and in applying information architecture (navigation, taxonomy, tagging).
- Extent and relevance of experience with data collection, cleaning and descriptive analysis (e.g. Excel/Power Query, basic data visualization) and producing online reporting pages.
- Familiarity with document production standards for intergovernmental processes (templating, metadata, versioning, multilingual alignment) and with records/web archiving practices.
- Extent of experience in supporting technical programmes for biodiversity or plant genetic resources for food and agriculture.
- Extent and relevance of experience supporting stakeholders and users to collect feedback and translate it into content and UX improvements.
- Extent and relevance of knowledge of JavaScript and CSS frameworks.
- Extent and relevance of experience in C# development.
Qualifications
Advanced university degree (Master's degree or equivalent) in computer science, information science, information systems, political sciences, law, international relations, education, or related field.
