IT Operations Officer (Head of DAS) CST 2

World Food Programme - WFP

Consultant Closes 05 May 2026 4 days left

Overview

The incumbent will lead the DAS section and is responsible for coordinating support in the digitalization of the management of beneficiaries, working with stakeholders to leverage technologies for programme implementation.


Key Responsibilities
  • Coordinate the digitalization of operations.
  • Liaise with stakeholders to grasp business requirements and contribute to plans for leveraging technology.
  • Monitor and control implementations for compliance.
  • Analyze requirements and propose solutions with budget estimates.
  • Develop and coordinate technology-related trainings and capacity building.
  • Ensure coordination of the local SCOPE Service Desk and Operations section.
  • Attend meetings with stakeholders.
  • Monitor SCOPE implementation and data.
  • Contribute to and support the implementation of an efficient feedback mechanism.
  • Produce monthly reports on DAS operations.
Required Experience
  • At least five (5) years of postgraduate progressively responsible professional experience in technology implementation or humanitarian/development programme delivery, digital beneficiary management systems, data analysis and data protection, and multi‑stakeholder coordination in complex operational environments.
  • Hands-on experience with SCOPE and related solutions.
  • Experience in humanitarian and hardship contexts
  • Experience in supporting food assistance and cash-based transfers programmes implementation: in the design, set- up, implementation, and evaluation of multiple delivery systems through different transfers modalities is an asset and highly valued.
Qualifications

Advanced University degree, preferably in Information Systems, Information Technology, Computer Science, Data Science or other relevant fields, or First University Degree with additional years of related work experience and/or trainings/courses.

Other Details
Languages Required
Fluency (level C) in English.
Languages Preferred
Not specified
Contract Duration
Eleven (11) Months
Work Modality
Not specified
Remuneration
Not specified
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