Overview
Support UNAIDS in highlighting, curating, and promoting useful Microsoft Office 365 and Microsoft Teams features to help staff work more effectively and confidently.
Key Responsibilities
- Identify and curate recent or under utilized productivity features within Microsoft Office 365 and Microsoft Teams.
- Support internal awareness and promotion of these features among UNAIDS staff.
- Prepare short, user friendly explanations of selected features.
- Assist in developing lightweight content such as “Feature of the week” summaries, short tips or “did you know?” messages, and simple visuals.
- Support engagement activities such as short posts or messages for internal collaboration platforms.
- Collect informal feedback from staff on which features are most useful.
- Perform other related tasks as agreed, aligned with Microsoft 365 and Teams adoption objectives.
Required Experience
- Practical familiarity with Microsoft Office 365 tools such as Word, Excel and PowerPoint, and Microsoft Teams.
- Ability to explain features and benefits clearly to non technical users.
- Strong written communication skills.
- Ability to work independently in a remote, multicultural environment.
- User oriented and practical mindset.
- Experience supporting user adoption, communications, training, or digital engagement is an advantage.
- Prior experience with the UN system is an asset but not required.
Qualifications
• Background or studies in information technology, communications, digital transformation, knowledge management, or a related field is desirable.