Overview
The Deputy Shop Manager role involves motivating teams, creating a safe and energised work environment, and being accountable for the business. The role is empowered, varied, and busy, offering the opportunity to work with others and delegate tasks to teams.
Key Responsibilities
- - Support development and maintenance of successful, inclusive and diverse team who are able to maintain day to day activities of the shop.
- Support effective retail processes and strong merchandising.
- Work collaboratively with the Shop Manager, and to build positive relationships with other colleagues.
- Provide excellent customer service, and engage with local community and other civil society organisation.
- Demonstrate resilience to everyday pressures that come with the role and manage conflicting demands seeking appropriate support, advice and guidance when needed.
- Interpret basic financial reports, monitor budgets and maintain shops administrative systems.
